Refund policy

 

Pursuant to article L.221-18 and following of the French Code de la Consommation, the buyer can wait up to fourteen (14) working days from the date of order delivery to return any product that does not suit him or her and to ask for an exchange or refund without penalty, except for return shipping costs, within 14 working days of his or her requets.

The product must be returned in perfect condition and the undamaged original packaging. If applicable, it must be returned along with all its accessories. The return costs in case of withdrawal must be paid by the buyer, and it is advised form the buyer to return the product through a tracked parcel.

If the above terms are not met, the buyer will lose his right of withdrawal and the product will be returned to him or her at his or her expense. 

This following model can be used by any consumer (non-professional) customer, within the limits and conditions stated in the present Terms and Conditions of Sale, to ask for a withdrawal from any contract with SEUKIN KOREE concluded when placing an order on the website.

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To: SEUKIN KOREE SARL UNIPERSONNELLE, 17B rue de la Forêt 67400 Illkirch Graffenstaden

I/We* hereby give notice that I/We* withdraw from my/our* contract of sale of the following goods*/provision of the following service*

Ordered on*/received on*

Name of consumer

Address of consumer(s)

Signature of consumer(s) (only if this form is notified in writing)

Date

*Delete as appropriate.

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